Politeness is a tool of success. People like to be treated with politeness but not many people can be reciprocal. Do you say "Good morning" to your colleagues, including those you do not like them or never reply to you? If others are impolite, it should not be an excuse that you become impolite. Impoliteness adversely affects your image and once it becomes a habit, it eats into your character.
I remember that there was a senior staff in my office who had good manners in e-mails. He addressed me by my name, and ended the message with "Regards" and his name. Nowadays many of us who write e-mails simply write the content, no recipient, no ending words, no name. If you write a letter nowadays, you will still remember to write "Dear xxx", and end with "Yours" and your name, right? Why should you not do the same to your e-mails? It impresses others. Remember: If others are impolite, it should not be an excuse that you become impolite.
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